About Us

Merchant Solution Services strives to help businesses set up with solutions to solve specific needs.  Different industries require equipment, technologies and resources unique to them.  We bring a professional team of innovators and knowledge curators of payments and technologies to you.

Together, with the partnerships we have established, a merchant doesn’t just get access to one company, but to the highest quality service providers and professionals.  Merchant Solution Services takes the challenges you face as opportunities to work for you as a valued client and bring solutions that will give you the confidence that your payment processing needs are met.  We work to serve your business.  Join the Merchant Solution Service team.

Hi, I'm Ryan

Ryan Fritzsche

President

I have worked in the payment processing industry for ten years. During this time, I have worked in all facets of the payment industry, including agent relations, customer support, technical support and management positions. I have developed and consulted for chargeback management as well as, risk and fraud mitigation companies. I am passionate about working with companies to improve their abilities to perform through providing state of the art technologies and services.  I am here to work and serve your business.

Rebecca Johnson

Client Relations Manager

Becca joins us from the great state of Alaska, is a coffee-AHOLIC and avid hockey fan. She is a graduate of Utah State University (Go Aggies!), with BA Degrees in both Psychology & Exercise Science, is a licensed Esthetician, and an experienced figure skating coach. In her free time Becca enjoys the outdoors, decorating and party planning, singing loudly on “Show-tune Sundays”, and spending time with her family.
In the office, Becca likes to be the glue that binds us all together, making sure our communication and work flow processes are efficient and clear of any obstacles. She enjoys working with our many clients, and making sure we are meeting and exceeding their expectations. She prides herself on being resourceful and often says “If I don’t know, I will find out.”

Gabrielle Braze

Account Manager

Gabby joined the team here at Merchant Solution Services in July 2017. She has proven to be a great addition, bringing with her 10 years of financial services experience, most recently as a Corporate Account Receivables Specialist. She is sure to answer any questions you have with a smile and a giggle, and fills our offices with positive energy daily. In her free time Gabby enjoys the outdoors, playing in her garden, hiking, and spending time with her two children.

Josse Horrocks

Account Manager

Josse is our outstanding team player here at Merchant Solution Services. She helps everyone in the office succeed with her willingness to jump in wherever she can. Along with her go-getter attitude, Josse brings with her over 4 years of customer service and management experience. She continues to excel in these areas here at MSS, as she not only works her accounts, but does it while making others laugh with her joyous and witty personality. Josse is a native of Wallsburg, UT whose favorite pastimes are hunting, and camping which she enjoys experiencing with her two children. Her other passion is horses, and riding them alongside her husband.