Work With Us Guarantee

As soon as the company was founded, executive leadership knew we wanted a company founded on basic business principles.  Not just customer service, but outstanding customer service is where Platinum shines not just by word but by our core values measured through specific measurable tenants of our company guarantee — the Platinum Guarantee.

No Termed-Based Agreement

We work to continually earn our customer’s business. We know merchants will stay with us when we provide excellent service. A merchant shouldn’t be locked in an agreement when they are not satisfied.

24 / 7 / 365 Customer Support

Merchants should never be left alone when a problem arises. Our merchants will receive easy access to customer and technical support all hours of day and night throughout the year.

State of the Art Equipment

Payment processing and managing your business has finally converged with equipment that does the work for you and improves your ability to run and operate your business. We will work with your business to find the equipment that performs for you.

Best Rates

Your business deserves to have the lowest rates. We guarantee we can offer the lowest rates while still delivering high level support and service. You won’t need to worry about your rates again.

Highly Trained Staff

Run your business with confidence that you have a partner in payment processing. Our highly trained staff is ready to assist with any questions or needs.

Free Consultation

Have you had questions regarding best practices for merchants, how to understand your processing statement, or need help with chargebacks or fraud mitigation? We are here to help you. Contact us to set up a free consultation. You should be confident in your payment processing partner.